I am so pleased with the excellence in customer service at Coos Bay Toyota. From the ladies at the front desk to the parts department (thanks Mike) to the work by the service department I encountered high standards, promptness and attention to detail all in a friendly, clean, orderly atmosphere (even the ladies room was clean and cheerful).
I was especially impressed with Jerry the Service Dept Manager and the way he conducts his operation. The shop is busy and well-ordered - (no cursing - no sense of carelessness) and Jerry just feels like a wise, caring friend.
The worked I required was done - plus they mounted my new license plates and returned the car nicely WASHED with no fanfare for their efforts. Jerry indicated;that's just what we do and our boss sets the tone for the overall business, I spoke with Mr. Hawthorne the owner and again was impressed with the quiet commitment to respectful service to the customer. The combination of courtesy, focus and modesty inspired my trust. I have been dreading buying another car because of the pressures and games that go on, however after my experience with Coos Bay Toyota servicing my car and after reading other reviews on this website, I feel comfortable at this dealership.
Each member of Mr. Hawthorne's team helped inspire my trust in the dealership. This may very well result in the purchase of my next vehicle. I didn't meet a saleman, but I am sold on Coos Bay Toyota - the people equal the product.
~O. Kupka~
At Coos Bay Toyota, we work hard to get you into the vehicle you have always wanted. That new Toyota is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Coos Bay Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Coos Bay Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Coos Bay Toyota service your vehicle. At Coos Bay Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
